rummy gold
rummy gold
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This app is available for your device
rummy gold
This app is available for your device
Contact
+91 6213203118
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy gold?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP, you can try again after waiting, or seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and play without any problems. This update will ensure a smooth and enjoyable experience.
Q1: What is the minimum withdrawal amount in the rummy gold?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding any bonus amounts. This means users cannot withdraw bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, occasional payment delays may extend the wait time to up to 24 hours. This delay is typically experienced when processing payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn, while any winnings from playing games with the bonus can be withdrawn. Bonus funds are non-withdrawable, whereas any wins from them are withdrawable. You can withdraw winnings from bonus-funded games, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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